ECOSHINE PRO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ecoshine.pro and use our eco-friendly residential & commercial cleaning services.

1. Information We Collect

• Personal Information: Name, email address, phone number, and physical address when you book services or contact us

• Payment Information: Credit card details and billing information processed securely through our payment providers

• Service Preferences: Cleaning preferences, special requirements, allergy information, and access instructions

• Property Information: Details about your home including square footage, number of rooms, and specific cleaning needs

• Communications: Records of your communications with us including emails, phone calls, and service feedback

• Website Usage: IP address, browser type, device information, and pages visited on our website

2. How We Use Your Information

• To provide, maintain, and improve our cleaning services

• To schedule appointments and send service confirmations

• To process payments and send invoices

• To communicate with you about services, promotions, and updates

• To respond to your inquiries and provide customer support

• To personalize your service experience based on preferences

• To send service reminders and maintenance recommendations

• To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted vendors who assist in payment processing, appointment scheduling, and customer communications

• Legal Requirements: When required by law, subpoena, or legal process

• Business Transfers: In connection with a merger, acquisition, or sale of assets

• Protection: To protect the rights, property, or safety of ECOSHINE PRO, our clients, or others
  

4. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encryption of data in transit and at rest

• Secure payment processing through PCI-compliant providers

• Background-checked and trained cleaning professionals

• Access controls and authentication for internal systems

• Regular security assessments and updates
  

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal exceptions)

• Opt-Out: Opt out of marketing communications at any time

• Portability: Request transfer of your data to another service provider

• Restriction: Request restriction of certain processing activities

To exercise these rights, please contact us at [email protected] or +1 (424) 438-4238.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Note that disabling cookies may limit your ability to use certain website features.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold

• Right to delete personal information collected from you

• Right to opt-out of the sale of personal information

• Right to non-discrimination for exercising CCPA rights

ECOSHINE PRO does not sell personal information. To exercise CCPA rights, contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• 9171 Wilshire Blvd #500, Beverly Hills, CA 90210

• [email protected]

• https://ecoshine.pro/contact-us

Last Updated: February 22, 2026

This Privacy Policy applies to ECOSHINE PRO and its affiliated services. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.